NEWS / UPDATES
2020/06/30 - Caller ID spoofing
Recently we received reports that there are scammers using our office number 604-283-7984 to spoof their caller ID, and place fraudulent phone calls to people in the neighbourhood with ill intent.
We have reported the incidents to law enforcement but it's unlikely police could catch the culprit in today's digital era.
We, however, at Pragmatic Homes, can guarantee you that:
We do not, and will never, make unsolicited calls. We NEVER call people to sell our service. People call us if they need our service. No exceptions. So if you got a call that appears to be from our number, and you have no idea who we are, it ain't us. It's some bastards pretending to be us.
We don't use robots to make calls. If you pick up a call coming from our number, and its a robot voice (or recording) on the other end, it ain't us.
Our business is limited to within the Metro Vancouver area only, in BC, Canada. If the caller (scammer) is asking for anything to do outside of Metro Vancouver, it ain't us.
We apologize if you reached us because a scammer had called you faking our number, and we totally understand if you had to block us because the culprit could keep spam you repeatedly with our number plastered over the Caller ID. By all means, please do, so you may go back to your normal everyday life. Nobody wants unsolicited calls, us included. As mentioned before, we never call people to make a sale. People call us if they need our service.
So, while you're here please feel free to browse around our website, get to know what we do, and maybe in the future if you need our service, give us a call. Remember to mentioned that once-upon-a-time you had been an unfortunate victim of the tele-scammer that led you to us, and we will give you a discount. =D
From all of us at Pragmatic Homes Inc.
P.S. If you're interested in reading up on "Caller ID Spoofing", bellow are some great references:
2021/03/25 - We're just your consultant. You're the one in the driver seat - The ideas are all YOURS !
This doesn't happen often, but it has occurred to me twice. One incident last year, and another just recently -- I were scolded badly by a customer because the 1st draft of the house plan that I presented to the customer wasn't what he/she had in mind at all. I was being yelled in face "the worst designer ever".
In these two incidents there was 1 thing in common -- Both of the customers had in their mindset that a "Designer" is like an artist, who's supposed to come up with a fantastic house plan that just hits the bulls eye of their dream home, out of thin air and on the 1st try.
For the record, It did happen a few times among all my past projects. But usually it takes more than 1 shot, and requires constructive feedbacks from customers, draft after draft, to progressively morph the design into the ideal shape the customers' have in mind. So, in actuality, the design process is driven by the customers rather than by me -- Hence, it's called "custom" home design.
My job is nothing like an artist at all, but in these two incidents the customers came to me with false expectation that I were such, and demanded me to wow them with my "creativity", when they already had a preference in mind. But when I asked them for a simple sketch to help me understand better what they want, their response was like "You're the designer, so you should be the one designing. Why should I lift a finger?"
So I drew them a majestic stallion (i.e. a popular design trendy among new modern homes), but only to get throw back and yelled at. and then finally came out that they actually wanted a unicorn with wings.
Lets set aside first the practicality of even having a unicorn with wings. It's like asking me to guess what's on their mind without dropping any hints. Sure, I could work that way too, but you got to give me more guesses, and that means more time. But 90% of the time the customers are like "I want the plan ASAP, so I can start building my house right away."
Well, if you want your plan fast, then work with me. Don't leave me hanging in the air guessing what's on your mind. I'm not an artist here to entertain you. I'm just one of the many subtrades in the construction industry involved in building houses, who happens to be the 1st contact a customer gets in touch with.
If it's the title "designer" that gives people the false perception, then call me a "drafter" if you like. But personally I find it more fitting to use the title "consultant", as I find myself spending more time explaining Building Codes and local Bylaws to customers than I spend on drafting plans.
To tell you the truth, the process of designing a custom house plan is far from entertaining. In fact, it's a frustrating experience. Most started out with a dream to build a palace on their land, and I had to tell them "No, you can not." because Building Codes and local bylaws have this and that restrictions, etc.
So the actual design process is often frustrating for you, the customer, because half of your glamorous ideas got tossed out due to incompliance with codes and bylaws. And it's stressful for me, the design consultant, because every time I said "No" to a customers' idea, they vent out their frustrations on me.
But to look on the bright side. If after going through the whole grueling design process and finally you reach the final version of your house plan, please be proud and go tell all your friends "I design the house myself!" The ideas are all yours, so you deserve to be the Designer 100%. All credits to you, and I'm happy to just remain a nameless consultant.
So, to close it off, why can't you have an unicorn with wings? Because pigs don't fly, and mezzanine can't cantilever out 8' without support underneath. Be practical, be Pragmatic!